The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
We’ve been listening to your feedback around COVID-19 and traveling overseas. As a result, and while the New Zealand hard border closures continue, we paused sales for New Zealand residents from 1 April 2021 and are taking the opportunity to update our travel insurance coverage.
Travellers from other countries wishing to buy travel insurance to visit New Zealand (and other countries) can continue to do so
This will have no impact to existing New Zealand travellers who have already bought travel insurance with us, and all our support services, including 24/7 Emergency Assistance, Claims and Customer Service, will continue to be available to support travelers.
We plan to be back in market supporting our travelers with updated travel insurance plans, once the borders are fully open to international travel.
We’ll continue to update you on our website and via the Nomads News newsletter on when we will be selling travel insurance to New Zealand travellers again.
