The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
It is your insurer who determines what format your supporting documentation must be received in order to proceed with assessing your claim.
Travel Guard Canada requires that you send (by post) your original copies of the requested documentation to support your claim
New Brunswick, Newfoundland and Saskatchewan Residents:
Travel Guard Canada
c/o Global Excel Management
73 Queen, Sherbrooke, Qc
J1M 0C9
From Canada and the Continental USA, call 1-888-566-8028 OR
International Collect at 1-819-566-8028
All Other Provinces:
Travel Guard Canada
Attn: Claims Department
120 Bremner Boulevard, Suite 2200, Toronto, ON M5J 0A8
From Canada and the Continental USA, call 1-866-878-0192 OR
International Collect at 1-416-646-3723
Everyone:
Email: worldnomads@travelguard.com - if you have any questions about your claim
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Contact our Emergency Assistance Team
For help in an emergency, contact Worldwide Emergency Medical Assistance and LiveTravel™, 24 hours a day, 7 days a week.
Contact us
International collect:
+1 416 646 3723
Within Canada & continental USA, toll free:
+1 866 878 0192
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available:
Contact us
New Brunswick, Newfoundland and Saskatchewan Residents:
_________________
All Other Provinces: